Terms and Conditions
These Terms and Conditions (“Terms”) govern your use of the services, website, and communications provided by Good I.T. Ltd., a Canadian corporation headquartered in British Columbia (“we”, “us”, or “our”). By accessing our website, using our services, or communicating with us (including via SMS), you agree to these Terms. If you do not agree, you must not use our services.
1. Website Use
1.1 Ownership
All content on our website, including text, graphics, logos, and software, is the property of Good I.T. Ltd. and is protected by applicable copyright and intellectual property laws.
1.2 License to Use Website
We grant you a limited, non-exclusive, non-transferable license to access and use our website for informational and business purposes only. You agree not to copy, reproduce, or exploit any part of the website without our written permission.
1.3 User Conduct
You must not use the website in any way that is unlawful, fraudulent, or harmful, or in connection with any unlawful, fraudulent, or harmful purpose or activity.
2. Managed IT Services
2.1 Service Scope
Good I.T. Ltd. provides managed IT services including (but not limited to): network support, hardware and software management, cybersecurity services, IT consulting, and cloud-based solutions. All services are subject to specific service agreements or contracts entered into separately with each client.
2.2 No Guarantee of Uninterrupted Service
We strive for uptime and reliability but cannot guarantee that our services will be uninterrupted or error-free. Scheduled maintenance and unforeseen technical issues may result in temporary disruptions.
2.3 Client Responsibilities
Clients agree to provide timely access, cooperation, and necessary resources to facilitate delivery of services. Clients are responsible for maintaining backup copies of all data unless otherwise specified in a written agreement.
3. SMS Communications
3.1 Consent to Receive SMS
By providing your phone number, you consent to receive SMS communications from Good I.T. Ltd., including updates, alerts, appointment reminders, and service notifications.
3.2 Opt-Out
You may opt out of SMS communications at any time by replying “STOP” to any message. Standard messaging rates may apply depending on your carrier.
3.3 Delivery & Accuracy
We do not guarantee the timely delivery or accuracy of SMS messages. Message delivery may be delayed or fail due to factors beyond our control, such as carrier issues or technical malfunctions.
4. Disclaimer and Limitation of Liability
4.1 No Warranties
Our services are provided “as is” and “as available,” without warranties or conditions of any kind, express or implied. We disclaim all warranties including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
4.2 Limitation of Liability
To the fullest extent permitted by law, Good I.T. Ltd. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with the use or inability to use our services or website.
5. Agents and Third Parties
5.1 Independent Operation
Any agents, contractors, subcontractors, or third-party service providers who deliver services on behalf of Good I.T. Ltd. are independent entities. We are not liable for any acts, omissions, negligence, misconduct, or misrepresentation by such parties.
5.2 Third-Party Products and Services
If we recommend or resell third-party products or services (e.g., software, hardware, cloud services), the terms and warranties of those third parties apply. We are not responsible for failures or issues related to third-party offerings.
6. Privacy
Please refer to our [Privacy Policy] for details on how we collect, use, and protect your personal information.
7. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the Province of British Columbia and the laws of Canada applicable therein. Any disputes arising out of these Terms shall be resolved in the courts located in British Columbia.
8. Modifications
We reserve the right to update or modify these Terms at any time without notice. It is your responsibility to review these Terms periodically. Continued use of our services after changes are posted constitutes acceptance of the revised Terms.
9. Contact
If you have any questions about these Terms, please contact:
Good I.T. Ltd.
