Privacy Statement
Good I.T. Ltd. (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.
1. Information We Collect
We may collect the following types of personal information when you visit our website, contact us, or use our services:
Contact information: name, phone number, email address, company name
Technical data: IP address, browser type, device information, referring URLs
Communication data: records of inquiries, service requests, and customer support conversations
Usage data: how you interact with our website, pages visited, and links clicked
We do not knowingly collect personal information from children under the age of 13.
2. How We Use Your Information
We use your personal information for the following purposes:
To provide, manage, and improve our IT services
To respond to inquiries and provide customer support
To send service updates, maintenance alerts, or administrative messages
To send marketing communications, if you’ve opted in
To analyze website usage and improve user experience
To comply with legal obligations
3. SMS Communications
If you provide your phone number, you may receive SMS messages from us related to service alerts, scheduling, updates, or promotions. You may opt out at any time by replying “STOP” to any message. Standard messaging rates may apply.
4. Sharing Your Information
We do not sell or rent your personal information. We may share your information with:
Trusted third-party vendors who support our operations (e.g., cloud providers, CRM systems), subject to confidentiality agreements
Law enforcement, regulatory bodies, or legal counsel, if required by law or to protect our rights
Subcontractors or agents performing services on our behalf, with appropriate safeguards
5. Data Security
We use industry-standard administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain personal information only as long as necessary to fulfill the purposes for which it was collected and to comply with legal and contractual obligations.
7. Your Rights
As a Canadian resident, you have the right to:
Access the personal information we hold about you
Correct inaccuracies in your data
Withdraw your consent for marketing communications
Request deletion of your personal information, subject to legal obligations
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Updates to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our website and services signifies acceptance of any changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your data, please contact:
Good I.T. Ltd.
